Our Approach:"Your satisfaction is most critical".
In our experience, the most critical elements to successfully deploying a LIMS are communication and flexibility. As you move through the entire lifecycle of a LIMS project from requirements gathering to customization, installation and configuration to deployment of the “most critical” element changes.
When the project first begins and you are gathering functional requirements, effective communication with the client is absolutely critical. One of Core Informatics’ great strengths is that each member of our project teams averages over ten years of experience in the industry and we speak the language of our clients. This enables us to deliver a very thorough functional specification document that speaks to the needs of the client in their own terms. This process solidifies exactly what the client is going to get when the system goes live, and there are no surprises.
As we enter the customization, installation and configuration phase of a LIMS deployment, flexibility of the underlying system becomes the most critical element. Core Informatics’ ability to move quickly from a functional specification document to a customized enterprise LIMS in about two months can only be accomplished because of the architecture of our underlying platform – our Core LIMS product.
Once the LIMS is deployed and the project moves into a support and maintenance mode, communication and flexibility are equally essential. Anyone who has worked in this industry knows that the environment is always changing: new technologies and new assays being brought online, etc. Once again this is where we believe Core Informatics has a significant advantage. Because of the underlying flexibility of the system we can easily plug new functionality into the system as our client’s needs change over time.
During the specification and deployment and training phases of the project we develop relationships with the scientific directors and end-users of the system. Because we have developed these relationships, we are much more approachable. This is where we like to say that Core Informatics is not just a vendor – we are your partner.